We offer digital leadership to merchants and suppliers looking to leverage the power of digital to grow their business.

SERVICES

Our hands-on eCommerce experts will handle your website's growth, whether it’s driving more traffic, boosting conversions, or increasing average order value, so you can focus on what matters most.

eCommerce Management

Digitise you branch operations

Equip your operational teams with the tools to manage inventory, create customer tickets, add counter notes, and much more—all from the convenience of a handheld device.

Looking to expand your product line but unsure where to start? Our experts, with years of marketplace experience, can guide you through this crowded landscape.

Extend your range through marketplaces

Attract new & retain existing customers

We help you attract new customers while retaining existing ones by combining targeted marketing strategies with personalised customer experiences.

Our Services

  • Our consulting practice provides expert industry specific advice and strategies to help merchants solve problems, improve efficiency, and drive growth.

  • We design and facilitate strategy workshops that bring key stakeholders together to form the foundations for your change programme.

  • Our founders offer business leaders years of experience in the building materials supply sector and can be on had to help advise and support as and when needed.

  • Tap in to our vast eCommerce knowledge that will turn the dial with your online sales. Whether it be supporting your team with day-to-day trading, training or optimising the user experience, we know how to grow your business.

  • We know all to well that most merchants have a number of customer segments that they serve. Being able to cater for all of them is difficult, which is why we can help you design and launch propositions that will help grow targeted customer groups.

  • Implementing digital transformation is hard, we know from experience. Make is easier and less painful by working with out founders to help you navigate the changes needed to be successful.

  • Our mantra is 'Customer before code'. There are an infinite number of technologies out there that promise to fix business problems. There isn't one technology that will do this, which is why we work with businesses to help them choose the right technology to achieve the outcome they are looking for.

  • Understanding your customers is the single most important job that any merchant needs to do. Our founders will help to segment your customer data and develop strategies to win new, retain and grow exiting customers.

  • Struggling to grow sales online and not sure why? Our eCommerce and CX audits will provide you with an heuristic evaluation of your exisiting platform and recommend the changes needs to grow.

  • Before implementing any change inside your business, being able to evaluate the impact before and after implementation, provides the data to understand the benefit / value that was created.

  • In todays market, the way that brands speak to their customers is so important. Weak marketing campaigns or poorly executed brand guidelines damage overall business performance. Our consultants will help develop your brand and create the assets to build demand.

  • With any business change initiative, it's critical that your employees are trained and educated with the necessary skills to be successful. Our consultants have provided large scale training programmes to help cater for c-suite to branch operatives.